Privacy Policy

At Shroom Lab Co, we take the protection of your personal information seriously. We handle your personal information, such as your name, address, email, and phone number, with respect and care. Our Privacy Statement explains the personal information we collect about you, how we protect it, and what control you have over its use. By using our website, you agree to be bound by this Privacy Statement and the manner in which we collect, use, disclose, and manage your personal information.

Our website is not intended for users under the age of 18, and we do not collect personal information from individuals we know to be under the age of 18. Our website is intended for users in USA & Australia and those not governed by other countries' privacy policies. Users from the European Union or elsewhere are advised not to disclose their personal information to us.

We may collect personal information from you when you purchase, order, return, or request information about our products, contact customer service, visit or register on our website, or provide comments. We may also collect personal information from service providers that provide e-commerce-related services for our website.

When you contact our customer service team, we may ask for personal information to assist with your inquiry and may retain this information to assist you in the future.

Registration on our website is not required to browse but is necessary to purchase products. When you register, we may ask for your name, address, phone number, and email address to make your online shopping experience smoother and to provide you with marketing information and offers.

 If you have any questions or concerns, please reach out to us via the contact information provided on our website.

Promotional Information

To keep you informed about our products and special offers, we may use your information to send you email or text messages. If you have provided us with your contact details, we may also send you mail, call or text you with information about our products and specials. If you wish to stop receiving promotional information from www.shroomlabco.com, please refer to the "Privacy Preferences/Opt-Out" section of this Privacy Statement.

Access to Personal Information

by Companies that Work with or on Behalf of www.shroomlabco.com. Some of our operations, such as our electronic commerce, may be managed by service providers who are not affiliated with www.shroomlabco.com. These companies may share your Personal Information with their affiliates and with service providers whom they engage to perform services related to our Site or our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, order fulfillment and shipping, marketing and promotional material distribution. These companies may have access to your Personal Information on a confidential basis but only to the extent that is necessary for them to perform their functions. We will never authorize these service providers to use your Personal Information for any reason other than to provide you with those specific services.

If your purchases are being shipped to you, your shipping information will be shared with our delivery service providers (such as UPS, the New Zealand & Australia Postal Service or other delivery companies). Our delivery service providers are asked not to use your Personal Information for any purpose other than making the delivery.

Disclosure of Personal Information for Legal Proceedings

If www.shroomlabco.com or any of our service providers receives a request from a law enforcement agency to provide information about our users, we may, without prior consent, provide the requested information. In matters that involve personal or public safety, we may disclose your personal information to relevant authorities without your consent or court process. We may also disclose your personal information in response to a search warrant, other legally valid inquiry or order, or to an investigative body in case of a breach of agreement or contravention of law, or in litigation involving www.shroomlabco.com or the relevant service provider. Additionally, we may disclose personal information to assist in debt collection if you owe a debt to us.

Privacy Preferences and Opting Out

You can remove yourself from our email list or mailing list by clicking on the "unsubscribe" link at the bottom of an email from us, or by contacting us at by emailing us at support@shroomlabco.com. Please allow adequate time for your request to be processed.

Information Sharing Disclosure Requests

If you are a resident of the USA & Australia, you have the right to request a notice of Information-Sharing disclosure which will identify the third parties with whom www.shroomlabco.com has shared the Personal Information we have collected from you. You may request the Notice of Information-Sharing Disclosure by writing to us at Shroom lab Co by e–mailing us at support@shroomlabco.com We will respond to your request for a Notice of Information-Sharing Disclosure within 30 days.

Additional Information

Visiting Our Site

In general, you may visit our Site without telling us who you are and without providing us with any of your information. However, we may collect the IP (Internet protocol) addresses of visitors to our Site and other related information such as page requests, browser type, operating system and average time spent on our Site. We may use this information to monitor and improve our Site.

Collection of Data

Our Site uses technologies from third-party partners, to help us recognize your device and understand how you use our Site so that we can improve our services to reflect your interests and serve you advertisements about the products that are likely to be of more interest to you. These partners, may collect information about your activity on our Site to enable us to:

  • Measure and analyze traffic and browsing activity on our Site;
  • Show advertisements for our products to you on third-party sites; and/or,
  • Measure and analyze the performance of our advertising campaigns.
  • Use cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Use of Cookies

Our Site utilizes a technology known as "cookies" to enhance your browsing experience. These tiny data elements are sent to your browser by our Site and may be stored on your hard drive, allowing us to recognize you when you return to our Site. Certain pages on our Site, such as those where you log in or customize your preferences, may require the acceptance of cookies. These cookies help us identify you and provide access to your account information, stored on our servers, for the purpose of delivering products to you. Additionally, they allow you to add multiple items to your shopping cart before checking out. You can choose to set your browser to notify you when receiving a cookie, however, declining cookies from our Site may limit the functionality we can provide during your visit.

Tracer Tags

Our Site may also use a technology called "tracer tags," also known as "Clear GIFs" or "Web Beacons," to evaluate which pages you visit and optimize our Site for your benefit and that of future visitors.

Opting-Out

You can decline to have personal data collected through third party cookie tracking technologies by navigating to your browser settings, declining all third party cookies, or declining cookies from specific sites. On mobile devices, you can limit ad tracking or reset the advertiser identifier through the privacy settings. This is applicable to the USA & Australia.

Security of your Personal Information

www.shroomabco.com maintains administrative and technical safeguards to protect against the unauthorized access, use, modification and disclosure of Personal Information that is in our control. We are committed to using reasonable technology in order to protect the security of our Site. However, even with the best technology, any website may not be 100% secure. We take reasonable measures to protect your Personal Information from loss, misuse, alteration or destruction in the USA & Australia.

Our partners, may also use non-cookie technologies that may not be impacted by browser settings that block cookies. Your browser may not permit you to block such technologies. For this reason, you can use the following third-party tool to decline the collection and use of information for the purpose of serving you interest-based advertising:

The NAI’s opt-out platform: http://www.networkadvertising.org/choices/

Secure Shopping

When browsing www.shroomlabco.com. Your personal and financial information is protected when you place an order on our website through the use of Secure Sockets Layer (SSL) technology. This encryption method is industry standard and ensures that your information is safe from unauthorized access. However, if your browser is not compatible with SSL, you may not be able to place an order on our website. You can download compatible browsers such as Netscape Navigator or Microsoft Internet Explorer for free.

Our Privacy Policy and External Links

This Privacy Policy only applies to our website, www.shroomlabco.com. Our website may include links to the websites of our vendors, advertisers, or social media platforms. These other sites are outside of our control and may have their own privacy policies that differ from ours. Please be aware that when you leave our website, any information you submit is no longer under our protection.

Changes to our Privacy Policy

We reserve the right to modify or amend this Privacy Policy to comply with new laws or regulations or to reflect changes in our business practices in the USA & Australia.

Contacting Us

If you have any questions about how we handle Personal Information, please feel free to contact us through our website's contact form or by email at support@shroomlabco.com